This Change Leadership Training Course will focus upon developing the skills, strategies and knowledge to enable you to plan implement, manage and sell change as an attractive opportunity. We will ensure that you are able to integrate the processes to fast forward change initiatives and get them moving in a new and positive directionChange is inevitable. You may be proactive in your approach to change or perhaps you are reacting to an event that has been imposed upon you. The more complex the change, the greater the leadership challenge to coordinate a range of processes from strategy formulation, to defining what needs to change and who will be affected. Effective change only happens when all of these considerations are balanced and optimized.A highly interactive training course which utilizes case studies, scorecards and a vast range of practical activities designed to simulate realistic business change management scenarios. Self assessment, coaching and personal feedback all provide valuable personal feedback and reflection opportunities during this programme.
Competency Based Recruitment Training CourseRecruiting people who can demonstrate their ability to make a contribution to the organisation is essential to your success. However, the process is costly in terms of time and resources and therefore it is critical that the process enables recognition of essential competencies.The Need For Competency Based Recruitment TrainingThere is an increasing demand to select people who demonstrate the specific competencies required for the role and fit in with the wider context of working within the organisation, do they align with the organisation's values, and how effective are they when building relationships with colleagues and customers? A competency-based approach to recruitment and selection enables you to identify the actual performance required to make delivery of the job successful.By the end of this course of development you will be able to:Specify the competency requirements of the position and maintain focus on the interviews primary objectivesDesign and develop an effective well-structured competency based interviewCapture and evaluate interview evidence objectivelyMake effective decisions about each candidate based on the evidence of competency gained during the interviewBreak the job tasks, outputs, skills and experience into competencies and behaviour indicators to indicate what will be required of the successful applicant in order for them to perform effectively within the jobIdentify the skills, knowledge and appropriate behaviours to support the future needs of the organisationDetermine the most appropriate method of assessing an individual against each competency and select assessment methods to enable valid assessment
Duration 2 days. Organisations are constantly facing the need to change. Increasingly customers are expecting training consultants to respond quickly with practical, creative solutions that are cost effective and aligned to the needs of the business. This Consultancy Skills for Training and Development Professionals course will ensure you develop greater confidence to work with clients at all levels. It will enable HR and training consultants to raise their profile, extend their skills and make a real difference within the organisation by providing a valuable, effective, tailored training and consultancy service that focuses on the issue and returns the required resultsInternal consultants will be able to:Select and apply a consultancy style that builds rapportDemonstrate commercial awareness competenciesExplain how organisational culture influences solutions Identify organisational data that is relevant to the solutionAnalyse and interpret data effectivelyFocus on analytical and proactive thinking to enable measurable solutions interact with colleagues and clients alike, developing professional relationshipsDevelop strategies for marketing your consultancy or in house service
Fabulous Facilitation skills are essential for anyone seeking to guide people through a process of learning or change.Fabulous Facilitators enable all members of the group to participate to encourage them learn from each other and use their collective wisdom to develop solutions to which they are committed. This Fabulous Facilitation Skills Training Course provides development for facilitators who frequently facilitate meetings, team briefings and training events and want to ensure maximum participation, contribution, and commitment from the individuals involved. This Fabulous Facilitation Skills workshop will provide you with a complete toolkit of techniques to enable you to make meetings and training sessions productive varied, and fun
Our Business and Strategy Development Training Course will enable you to explore and develop techniques in strategic thinking and business planning, we will familiarize you with a variety of methodologies and tools and enable you to develop the skills to create plans which align with your corporate goals. Ambiguity is unsettling. Faced with it, you are tempted to reach for a fast (potentially wrong) solution, so we will help you to recognise and manage the seven fatal thinking flaws, re-frame problems to get to root causes and challenge current beliefs and mindsets, including your own.Learning ObjectivesBy the end of the three day workshop, you will have acquired a Strategic Business Planning Toolkit that will enhance the way you develop and implement strategic plans. Specifically, you will have learnt how to:Define and use vision, mission and objectives statements as key tools that build a framework for strategic business planningUse strategic business analysis tools and templates to devise a strategic planRecognise Critical Success Factors which must be managed and Key performance indicators that are essential for measurementIdentify risks associated with the plansStructure and draw up a strategic business planDevelop action plans for the implementation of a strategic planTranslate strategic plans into viable action plansEvaluate success of business strategy
This practical and highly interactive communicate with impact workshop is designed to enable you to consider the core purpose, intent and outcomes required from business communications.When considering those outcomes you will identify and select the most appropriate from a range of influencing techniques thatin the context of your communication, whether it is a negotiation, a meeting or a presentation, enables you to influence your stakeholders, minimize conflict and ensure your message has the required impact.However, constructing and delivering the message is only part of the process and takes no account of how the message is being received. So, whether your message is intended for a group or an individual it is a two way process and therefore we will explore essential business communication competencies from a variety of perspectives including, barriers to self perception and recognition of the perception of others, and the process of unconscious bias and how it impacts your communications.
Take just two valuable days to attend this managing difficult behaviour training course and you will benefit from an extremely insightful and practical guide to Managing Difficult Behaviour and difficult situations that you encounter in your workplace. You will develop skills and techniques to enable you to demonstrate that confidence to be professional and proactive and not reactive when challenged by people and circumstances.Learning ObjectivesIdentify and Isolate the behaviours that you find difficult and developtechniques for minimizing the impact of those behavioursDevelop positive working relationships with difficult or uncooperativeindividuals.Approach conflict situations with increased confidence using the appropriatestyle to diffuse the conflictReflect on your attitude and get into the best state to manage difficult situations
Managing Training and Development effectively can significantly contribute to the organisations strategy, providing there is a clear line of sight between what is required for you to achieve your strategic intent and the training that is delivered.Training and Development can make a major contribution to organisational, team and individual effectiveness, and if focused on organisational goals will provide you with a competitive advantage, growth and success. However when Training & Development is managed ineffectively it becomes an immeasurable costThe competencies required of individuals in corporate training departments demand a strategic approach to managing training and development, and include an in depth business understanding, creativity, facilitation skills, and knowledge and internal consulting process competencies.
Our Problem Solving and Decision Making Training Course is highly interactive, packed with activities that enable you to apply a range of problem solving techniques and develop problem solving competencies.Problem Solving Course ObjectivesYou will learn valuable techniques and methodologies to expand your critical thinking abilitiesYou will discover techniques to enable you to accurately define a problem So, you will be sure you are working on the problem itself - and not the symptomsYou will Mind the Gap between the problem and procrastination and recognise the common pitfalls encountered when problem solvingRecognise when to consult and involve others in the process of problem solving and decision makingUtilize appropriate and useful techniques such as Mind Mapping , Brainstorming, Ishikawa Diagrams, Lateral Thinking Techniques, Evaluation Techniques, SWOT analysesOvercome barriers to effective problem solving and utilize group problem solving techniquesYou will sell credible solutions to stakeholders
You may find it useful to be mentored at different stages of your professional life tapping into the knowledge of somebody more senior and/or of greater experience who through their ability to listen, question and challenge, enables you to establish a course of action with confidence.Mentoring also works reverseReverse mentoring is a development technique that as the name suggests takes traditional mentoring and simply turns it around to enable younger employees to mentor their senior colleagues. This works particularly well when new technology is introduced. Reverse mentoring helps with the generational divide and provides wins for all in enabling exposure to new skills and enabling mutual respect through insights to what each individual has to offer a business.Mentoring also works in reverse training courseThis aim of this course is to enable you to consider how mentoring will work well in your organisation and implement the approach that will return on investment.. Mentoring is a powerful performance development tool; it can also eat up huge amounts of time and lead to frustration if not well thought through. This two day mentor development course will provide you with the tools, resources, and skills to implement and evaluate a mentoring programme. You will identify and design:The purpose of the mentoring programmeThe target audienceThe specific benefits of mentoring in your organisationSelection criteria for mentors and menteesHow to evaluate mentoring activityDesign codes of conduct and mentor support materialDevelop mentor competencies